Australian Credit & Financial Services Licensees
Australian Credit Licence (ACL) holders, Australian Financial Serivces Licence (AFSL) holders and authorised credit representatives are required to be a member of an ASIC-approved external dispute resolution (EDR) scheme such as COSL. Find out more information about financial services licensing.
All credit providers are required to be a member of an OAIC-recognised EDR scheme such as COSL before they are permitted to disclose credit information to a credit reporting body or access such information.
COSL is again seeking comment from industry and consumer bodies in relation to a revised proposal on credit repair.Read on...
Events and Training
Practical strategies and procedures for effective IDR
This workshop has been developed by TMI in collaboration with COSL.
How well equipped is your organisation to handle complaints internally and resolve them first t Read on...
The Credit Ombudsman Service Limited releases an Annual Report on its business for each financial year. The report is presented together with the years' audited financial accounts at the COSL Annual General Meeting (AGM), held within three months Read on...