Australian Credit & Financial Services Licensees
Australian Credit Licence (ACL) holders, Australian Financial Services Licence (AFSL) holders and authorised credit representatives are required to be a member of an ASIC-approved external dispute resolution (EDR) scheme such as COSL. Find out more information about financial services licensing.
Consumer News - March 2014 [17 Mar 2014]
This issue contains information about credit repair agencies, obtaining a free credit file, finding a FSP's complaint contact, enforcement action and IDR and more.Read on...
Events and Training
Practical strategies and procedures for effective IDR
This workshop has been developed by TMI in collaboration with COSL.
How well equipped is your organisation to handle complaints internally and resolve them first t Read on...
The Credit Ombudsman Service Limited releases an Annual Report on its business for each financial year. The report is presented together with the years' audited financial accounts at the COSL Annual General Meeting (AGM), held within three months Read on...