You will find the current Policy Guidelines, Practice Notes and By-Laws issued by the COSL Board listed below. Click on the link to open the required document.

Policy Guidelines

Credit Ombudsman Service Policy Guidelines

Practice Notes

Service of Documents

By-Laws

Use of Credit Ombudsman Service Limited ("COSL") Logo

Internal Dispute Resolution Procedures - Category C Members

Membership Applications - Registration, Coverage and Fees

Partnership Members - Notification of Changes

Disciplinary Procedures - Category C Members

Copyright Credit Ombudsman Service Limited

Powered by an Elf