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Credit Ombudsman Service Limited (COSL)

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2011
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2006

Media Releases

Current Releases

1 Feb 2012
21. Annual Report on Operations 2010-2011

The Credit Ombudsman Service Limited (COSL) today released its annual report on its operations.

Highlights for the year include:

  • financial hardship cases continue to feature as the single largest source of complaints
  • almost 2,000 complaints were received, up by 72%
  • almost 16,000 contacts from consumers were received by phone, on-line or post
  • membership increased by 22% (closer to 16,600 as of today)
23 Jan 2012
20. New COSL Consumer Director

The Board of the Credit Ombudsman Service Limited (COSL) is pleased to announce the appointment of Ms Karen Cox as the new non-executive consumer director of the company.

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