Australian Credit Licensee (ACL) or Australian Financial Services Licensee (AFSL)
Membership entitlements are available for people and organisations holding an Australian Credit Licence (ACL), an Australian Financial Service Licence (AFSL), or those who are credit registered with the Australian Securities and Investments Commission (ASIC). Membership fees are determined by the nature of the financial services provider's business operations. Membership fees start at $350. This fee is applicable if you are acting as, for example, a finance or mortgage broker, financial planner or financial adviser.
If you have additional employees and/or directors acting as representatives engaged in credit activities, or any AFSL authorised representatives, there is an additional fee of $100 for each representative. The membership fees for other business types such as lenders, mortgage and loan managers etc can be found in the membership application form.
If you are, or have been offered to be authorised as a Credit Representative of an ACL holder or credit registered entity, the annual membership fee for each Credit Representative is $125. As a Credit Representative applicant, you will need to provide confirmation of the intention of authorisation as a Credit Representative from your credit registered entity or licensee when applying for membership. Please ensure to include this in your application.
If you have any questions about completing a membership application or require any additional information, please contact our Membership Office on (02) 9273 8455 or email email@example.com.
Other financial services
We can also accept a range of other types of service providers. For more information about membership options for other types of services, please contact us on
(02) 9273 8455.
A complaint fee is invoiced according to the fee category applicable at the date of the invoice.
Hardship complaint fees are invoiced in addition to the portion of the complaint that does not refer to hardship. If the complaint is only in relation to hardship, then only the hardship category fees will apply.
Follow this link for a full copy of the complaint fee schedule in PDF ► Complaint Fee Schedule